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Introduction.
Cherotel has
a strong commitment to providing excellent service to all of our
customers, including respecting their concerns about privacy.
We understand that visitors to our website may have questions
about whether and how this website collects and uses information.
Accordingly, we have prepared this statement to inform you of
the privacy principles that govern
www.cherotel.com.
Browsing.
Visitors who browse this website do so on an anonymous basis.
We have not configured this website to collect any information
from your computer without your input. This means that, unless
you voluntarily and knowingly provide us with information, we
will not know your identity, your e-mail address, or any other
information identifiable to you.
Information.
When we need to collect information from you, we will ask you
to voluntarily supply us with the information we need. For example,
if you would like to make a reservation, we will ask you for information
such as name, address, telephone number, e-mail address, credit
card type, credit card number, expiration date and room preference
(non-smoking room or no preference) to process your reservation.
We will use your e-mail address to send a confirmation and, if
necessary, might use the other information to contact you for
help to process the reservation. The same type of information
would be requested to complete a gift certificate transaction.
When we ask you for personal data when making a reservation or
purchasing a gift certificate, including your name, address and
credit card data, it is transferred over a Secured Sockets Layer
(SSL) line provided you are using a SSL enabled browser such as
Microsoft Internet Explorer or Netscape Navigator. This ensures
that your information is encrypted as it travels over the Internet.
This secure mode is enabled before any such information is transmitted
from your computer. You will know you are in secure mode when
the padlock icon in the lower right hand corner of the computer
screen appears in the locked position. In addition, when accessing
a secure server, the first characters of the site address will
change from "http" to "https." After information reaches CHEROTEL
it is stored on a secure server that resides behind a firewall
that is designed to block access from outside the company.
We may also
ask you to fill out an online customer survey, to obtain your
suggestions or comments about your use our, or for similar purposes.
Providing this information is voluntary.
Internet
Protocol (IP) Address. An IP address is a number
that is automatically assigned to your computer every time you
browse the Internet. When users request a page from our site,
our servers log the user's current IP address. We use IP addresses
to help diagnose problems. We do not link IP addresses to anything
personally identifiable. Thus, each user session is anonymous.
Use
of Information. We
treat the information you provide to us as confidential information;
it is, accordingly, subject to our company's security procedures
and strict corporate policies regarding protection and use of
confidential information. Information is generally processed and
stored in the United States, in which data protection laws are
not as comprehensive as in the European Union.
The gift certificate,
survey and other such non-reservations information is used only
for the purpose for which the information was collected and is
not used for direct marketing or shared with other companies.
The personal information you provide to us for making a reservation
is made available to the applicable hotel for the purpose of meeting
your reservation request. If you cancel your reservation, the
information is stored for record-keeping purposes only and is
not accessed again. After completing your stay at our property,
the information you provide may be used for direct marketing and
we also may use the services of a third party mail house for the
sole purpose of mailing materials.
Disclosure
of Information and Opt-Out.
Cherotel will not sell, trade, rent or release such information
to entities outside of our company without your approval and giving
you the opportunity to opt-out.
Cookies.
Our website makes only limited use of "cookie" technology. "Cookies"
are strings of text that a website transmits to a user's computer.
Cookies enable a website to keep track of a user's preferences
and activities relating to that website. Our website creates a
temporary cookie for each visit in order to facilitate your visit.
Our cookies expire automatically after you leave our website.
These cookies transmit no information about you or your computer
back to Cherotel. If you do not wish to receive these cookies,
you may set your browser to reject the cookies (consult the instructions
for your particular browser on how to do this), although doing
so may affect your ability to perform certain transactions on
our website.
Links
to Other Sites. If you choose to leave this Cherotel
site via links to other non Cherotel sites, including those of
advertisers, Cherotel is not responsible for the privacy policies
or content of those sites, nor is Cherotel responsible for the
cookies those sites might deposit on your hard drive.
Legal
Issues. This is a United States website and is
subject to United States law. Cherotel will disclose personal
information without your permission when required by law, or in
good faith belief that such action is necessary to investigate
or protect against harmful activities to Cherotel guests, visitors,
employees, or property (including this site), or to others.
www.cherotel.com
Privacy Statement Changes. In the future, we may
need to change the privacy statement for www.cherotel.com.
All changes will be made here so that you will always know what
information we gather, how we might use that information and whether
we will disclose it to anyone.
Conclusion.
Your privacy concerns are important to us. We hope this privacy
statement has been helpful to you.
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